Other Classes
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UPCOMING COURSES
Certified New Home Sales Professional (CSP)
October 29, 30, 31, 8:00am - 5:00pm
HBA Office ~ 10001 W Clearwater Ave ~ Kennewick
24 Real Estate CE Clock Hour Credits; CSP designation
$425 HBA Members; $500 Non HBA Members
This professional level course is designed for those specializing in new home sales. Participants will gain a broad understanding of the home building business, discuss consumer psychology and advanced techniques used by real estate veterans for greeting, closing, and overcoming objections. Instructor: James Petrelli. Contact Amanda or Jenni F. at BIAW (800) 228-4229 for information and registration.
PAST COURSES
Customer Service
Wednesday, September 27 - HBA Office
7.5 Real Estate Clock Hours, Certified Graduate Associate (CGA), Builder (CGB), Remodelor (CGR), and Master CSP
Continuing Education Credit: CGA, CAPS, CGB, CGR, GMB
$185 HBA Members
$235 Non Members
No Shows Will Be Invoiced
The marketplace finds and rewards those companies that differentiate themselves through service excellence. This comprehensive program provides insights into customer expectations and behaviors, practical techniques for working successfully with customers from the initial selling stages through construction and beyond warranty period.
Topics covered include:
- Setting service criteria
- Empowering employees
- Delivering the products as promised
- Organizing warranty service
- Resolving customer conflicts
- Motivating satisfied customers to maximize repeat and referral sales
Lien Law and Public Works
Tuesday, September 25, 8:00-noon
HBA Office ~ 10001 W Clearwater Ave ~ Kennewick
CGA/CGB/CGR Credit
4 Real Estate Clock Hours
$110 HBA Members; $140 Non HBA Members
When taken with Construction Contracts: $210 HBA Members; $270 Non HBA Members
This seminar teaches you why, where, how and when to lien a residential or commercial project, or a claim on a public works project within the State of Washington. Course book and copy of current laws included. Larry Linville, Seattle attorney specializing in construction law since 1975. Contact Amanda or Jenni F. at BIAW (800) 228-4229 for information and registration.
Construction Contracts
Tuesday, September 25, 1:00-4:30
HBA Office ~ 10001 W Clearwater Ave ~ Kennewick
CGA/CGB/CGR Credit
3.5 Real Estate Clock Hours
$140 HBA Members; $170 Non HBA Members
When taken with Lien Law/ Public Works: $210 HBA Members; $270 Non HBA Members
This course details the different clauses needed in a contract when dealing with another contractor or owner to ensure you are paid and you limit your liability as well as that of your insurance company. Bring a copy of your own current contract, subcontract, or credit application. Larry Linville, Seattle attorney specializing in construction law since 1975. Contact Amanda or Jenni F. at BIAW (800) 228-4229 for information an
d registration.
Certified Erosion & Sediment Control Lead (CESCL) Training
Tuesday & Wednesday, September 18-19, 8:00-5:00
HBA Office ~ 10001 W Clearwater Ave ~ Kennewick
16 Real Estate CE Clock Hour Credits; 16 Appraiser Classroom Continuing Ed. Hours CGA/CGB/CGR/GMB Recertification Credit, CESCL Recertification
$250 HBA Members; $325 Non HBA Members
All sites disturbing over an acre must have a Certified Erosion and Sediment Control Lead (CESCL). Ecology requires the CESCL to be on-call or on-site at all times, so most companies need more than one employee trained as a CESCL. The CESCL is trained to inspect, install, and manage stormwater controls on your site. Designed for residential builders, this course explains the erosion process and how to apply and comply with the stormwater permit. The course also provides detailed instruction on how to develop a stormwater plan, select and maintain stormwater controls and accurately sample stormwater.
Contact Amanda or Jenni F. at BIAW (800) 228-4229 for information and registration.
Working with and Marketing to Seniors
Friday, August 4 - HBA Office
7.5 Real Estate Clock Hours, CAPS requirement
$100 HBA Members
Seventy-seven million potential cutomers are waiting to hire your company. Baby Boomers are approaching retirement age, while their parents have retained their own homes later in life than any previous generation. As a result, communities specifically designed for older homeowners constitute a growing segment of the remodeling market. Learn how your firm can identify and serve the needs of an aging population. Instructor: Sandy McAdams, CGR, CAPS.
As a graduate of this course, you will:
- Know the demographics of the elderly
Recognize the housing needs of older adults who choose to retain and adapt their homes
Understand how to communicate the best remodeling options
Target advertising sales strategies and word-of-mouth specifically for this lucrative market segment
Effective Marketing on a Shoestring Budget
Friday, November 17th - 8:30 am to 5 pm
HBA Office - Kennewick, WA
This program will present marketing and sales ideas for small volume builders and builders with minimal marketing budgets. The program will help attendees determine who their potential market is and market product. How to promote business, improve sales techniques, and use brokers more effectively will be thoroughly discussed in this not-to-be-missed program.
As a participant of this class, you will understand the purpose and components of a marketing plan, and how to describe the four key areas of the marketing mix.
Cost:
$200 HBA Member
$280 Non Member
Credits:
CMP, MIRM, MCSP
7.5 Real Estate Clock Hours
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